About First National Westside

About First National Real Estate Westside

We know that real estate clients want to deal with consultants that have knowledge, expertise, honesty and integrity, and are committed to achieving the best possible result for them.
Above all they want to deal with real people – that is why we put absolute focus on creating a relationship of trust and respect with all our clients. We have found that this philosophy is great for achieving personal satisfaction, high morale and continued success.

The team members of First National Real Estate Westside, have, over the years, earned many awards in both Property Management and Residential Property Sales for the service that they have provided to their local community. With a tight knit workforce and a wealth of experience, both inside and outside of the industry, ensuring the best possible outcome to our clients and customers alike.

The staff of First National Real Estate Westside have over the years imprinted a firm footprint in the local community gathering a wealth of local knowledge and referrals along the way.

The overall goal is to find, attract and win new clients and to retain those we currently have.

What we do

First National Real Estate Westside offers a full range of Real Estate services. We specialise in Residential Property Sales and Management Services.

It is all about people

Successfully buying and selling real estate is mostly about fulfilling people's needs and aspirations. That is why we at First National Real Estate Westside not only receive in-depth professional training; but, are also committed to building meaningful and genuine personal relationships with their clients. The huge volume of referrals and repeat business generated is proof that this works to everyone's satisfaction.

Office Location

The office here at Goodna has been a Real Estate office since approximately 1990.
Position of the office is paramount as it is directly opposite the main shopping centre of Goodna.
Basically as patrons drive out of the shopping centre the office signage is right in their face.
Parking outside the office is plentiful with easy access in and out.
The office has been recently re-furbished and is very spacious, bright and welcoming.

Office Facilities

Situated in the bustling hub of Goodna Central, First National Real Estate Westside is in a prominent position for both Clients and Customers alike. The office is easily accessible with loads of parking to ensure ease of access.
The office offers Sales and Property management services which are commonly interlaced.

Being in a prominent corner tenancy we have a very large shop front. This not only gives us a large physical presence but it also allows us to utilise this large window area for the advertisement of agency listings. Window cards are placed in the shop fronts to allow out of hours onlookers to see stock availability.

The office itself is open plan in its design. We have chosen this layout so as to facilitate the free flow of information between colleagues.

The Staff of First National Real Estate Westside are very well supported with not only the technology and resources to ensure that they remain market leaders; but, also with a very nurturing environment. In the past we have had a very low staff turn over. This is in part due to the fact that we cooperate amongst ourselves and work very well as a team.

In relation to technology we have a very modern office. All systems are modern and equivalent or superior to industry standards. We have available both Realworks and ADL software, as we have found that they both have their own particular strengths.

The Team at First National Real Estate Westside

First National Real Estate Westside houses a wealth of experience. The team of individuals comprising First National Real Estate Westside have an exemplary track record in managing the successful delivery of Real Estate Services to both their Clients and their Customers.

The team of individuals comprising First National Real Estate Westside have previously been working under the trading name of Harcourts Goodna, which was a highly successful business. It operated since 2001. During this time both the Sales Department and the Property Management Department earned many awards.

We are a market leader within our region and currently have a substantial market share. Our clients have come back to us year after year; and, it is common to receive many referrals each week from past clients’ friends and family.

Out rental department has earned a great reputation and is exceptionally well regarded in the region. They run a tough but fair policy.

Success Factors

First National Real Estate Westside's success is due to the following reasons:

• Services: Our Services are superior to our competitors because of not only our continually growing skill sets; but, also because of our attitude. Our integrity to our Clients continues to organically grow our business, providing a constant source of new clients through referrals.

• Location: Our location allows us to better serve customers because of our prominent position.

• Operational Systems: We have developed and are utilising systems that enable us to provide a continually high quality services at a lower cost. These systems include the many systems in place within our property management department (REDS etc.)

• Marketing: We have unique marketing skill sets that enable us to attract new customers. Sarah-Jayne Hall’s experience here is invaluable.

• Successes achieved to date: Our continued pursuit of excellence and our accomplishments to date position us for future success.

• The Team: at Westside is more than the sum of its parts. The workplace at First National Real Estate Westside is one of respect, support, cohesion and cooperation. We have worked together as a team for some time now and we have come to compliment and supplement each other very well

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